What do you do when your patients are happy…but your hospital staff isn’t?

A healthcare leader at one of “America’s 50 Best Hospitals” turns to The Five Behaviors of a Cohesive Team  to transform a diverse department into a healthy team.  Read the success story of this Fort Myers hospital.  



 The single most untapped competitive advantage is teamwork.

Building Cohesive Teams

Patrick Lencioni

Building Cohesive Teams

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To gain this advantage, teams must:

Trust One Another – When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust.

Engage in Conflict Around Ideas – When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.

Commit to Decisions – When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.

Hold One Another Accountable – When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.

Focus on Achieving Collective Results –  The ultimate goal of building greater trust, conflict,  commitment, and accountability is one thing: the achievement of results.

 The Five Behaviors of a Cohesive Team

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The program helps teams understand how,  as a team, they score on the key components of The Five Behaviors model: trust, conflict, commitment, accountability, and results. Each individual on the team will also understand their own personality style and their team members styles, based on the DiSC® model: D: Dominance, i: Influence, S: Steadiness, and C: Conscientiousness, and how their style contributes to the team’s overall success.
The program is designed exclusively for intact teams and work groups. The Five Behaviors of a Cohesive Team harnesses the power of Everything DiSC and the clarity and simplicity of The Five Dysfunctions of a Team model.

The Five Behaviors Model is used to help team members learn to work together more efficiently and effectively and become a more cohesive team. A productive, high-functioning team:

  • Makes better, faster decisions
  • Taps into the skills and opinions of all members
  • Avoids wasting time and energy on politics, confusion, and destructive conflict
  • Avoids wasting time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in
  • Creates a competitive advantage
  • Is more fun to be on!

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Sample Participant Report

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Sample Annotated Team Report

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